Employment

Seasonal Wranglers are responsible for the day to day care of the corral, tack and horses. Wrangler’s first priority is the safety of the guest & horses. Wrangler must adhere to the horse program put in place by the Bar W while under the direction of the Head Wrangler.

Although hired as a Wrangler, employees must also be willing to do all jobs asked of them.

The season normally starts May 1st and ends October 1st. Preference will be given to Wranglers that are available for the entire season but students are encouraged to apply.

Wrangler duties include but not limited to:

grooming feeding and saddling horses
conduct safe and fun rides for the guests
ability to be in control of your ride and stay alert for any safety issues
help with evening activities
maintain fence and corrals
stack hay
operate a tractor to feed
inspect and hook up truck and trailer
must be a confident rider
must be able to communicate to guest how to ride, and have the fortitude to enforce it.
have a working knowledge of horses, tack, and ranch work
ability to engage the guest in conversation both on the trail and at the ranch
ability to put in long hours all season
valid drivers license
ability to lift 75 lbs repeatedly
As a wrangler, you are interacting with the guest often and must be able to think on your feet and keep the guest happy without violating Bar W rules and regulations.  All employees are required to have current basic first aid and CPR from the Red Cross before arriving at the ranch.

In the role of Cook, your overarching responsibility is to ensure that the ranch’s image and reputation is maintained as a high quality, professional, guest focused facility as seen through the eyes of the guests, the town of Whitefish, Flathead Valley, nationally and internationally.  This is to be accomplished by providing focused, consistent, and high quality customer service internally and externally in a professional manner at all times.

General Responsibilities

Under the direction of the General Manger and Managing Partner, the Cooks are responsible for organization and preparation of meals as well as the day to day care, organization, and cleanliness of the kitchen, food storage areas and food preparation and serving equipment. All employees must adhere to the Operations Document. Each staff member is a “Safety Manager” consistently operating and acting with safety as the first priority.

Being a responsible, dedicated role model to the guests and staff; providing organized, punctual and intentional leadership, creativity, direction and supervision during activities, trips and around the ranch and in the lodge; taking ownership for your personal attitude, behavior and knowledge building; working with other staff members to provide a quality experience for all guests; and adjusting one’s personal habits to the philosophy, policies and ideals of the ranch including a comprehensive understanding of and respect for our time-off/alcohol policies and procedures.

Cook’s duties are but not limited to:

• Demonstrate a full commitment to providing the best possible experience for guests.
• Work as team to order food and other supplies needed to ensure efficient operation.
• Monitor sanitation practices to ensure that employees follow standards and regulations.
• Plan and direct food preparation and culinary activities.
• Work as a team with General Manager, and/or Managing Partner to rectify arising problems and or complaints
• Instruct other workers in the preparation, cooking, garnishing and presentation of food.
• Being flexible in response to current and emergency situations and to shifts in responsibilities and assignments.
• Work closely with the Head Housekeeper and Head Wrangler to determine production schedules and staff requirements necessary to ensure timely delivery of meals.
• Maintaining a gentle, professional and educational tone at all times when working with or around both guests and employees.
• Portraying a good example of team work to the guests and other employees.
• Cook on the cattle drives.
• Be a team player.
• Ride for the “Brand”
• Other duties as assigned.

Training

• You are required to have current first aid and CPR Red Cross certification prior to arriving at the ranch. This is at your expense.
• There is a 3 day training that you are required to be in attendance. The training starts on will be in the beginning of May.  You will be paid for these days.

Overall Responsibilities

In the role of Head Housekeeper, your overarching responsibility is to ensure that the ranch’s image and reputation is maintained as a high quality, professional, guest focused facility as seen through the eyes of the guests, the town of Whitefish, Flathead Valley, nationally and internationally.  This is to be accomplished by providing focused, consistent, and high quality customer service internally and externally in a professional manner at all times.

General Responsibilities:

Working closely with the General Manager, the Head Housekeeper is responsible for the day to day care, organization, and cleanliness of the Lodge, Guest Rooms and Kitchen, Bathrooms, Offices and outdoor areas. All employees must adhere to the Operations Document. Each staff member is a “Safety Manager” consistently operating and acting with safety as the first priority.

Being a responsible, dedicated role model to the guests and staff; providing organized, punctual and intentional leadership, creativity, direction and supervision during activities, trips and around the ranch and in the Lodge; taking ownership for your personal attitude, behavior and knowledge building; working with other staff members to provide a quality experience for all guests; and adjusting one’s personal habits to the philosophy, policies and ideals of the ranch including a comprehensive understanding of and respect for our time-off/alcohol policies and procedures.

Head Housekeeper Duties are but not limited to:

• Demonstrate a full commitment to providing the best possible experience for guests.
• Maintain excellent communication between the Lodge and other departments, Management, Maintenance and Wranglers.
• Schedule the Lodge Staff work hours and days off, assign tasks and ensure the Staff is staying on task
• The Head Housekeeper is the “go to” person in the Lodge, will be expected to cover when staff is absent or unavailable for other reasons.
• Expected to be the problem solver in regards to the Lodge Staff. Work closely with the General Manager to maintain employee morale and to limit “throwing sand”
• Maintain an adequate inventory of housekeeping supplies and work with the Office Coordinator to order necessary supplies.
• Duties to include making beds, replenishing linens, cleaning rooms and halls, vacuuming, doing dishes, light gardening as well as kitchen support and dishes.
• Will assist at mealtimes or assign other Lodge Staff to do so. Work with the cooks to make sure all kitchen and food storage areas are kept clean and organized at all times.
• Responsible for all guest rooms, cabin, common areas and office are clean and have the proper linens and supplies.
• Responsible for overall cleanliness of the entire property working closely with the Maintenance Department.
• Portraying a good example of team work and leadership to the guests and other employees
• Take “ownership” of the Housekeeping department, Housekeeping and Lodge problems are yours to fix with assistance of the General Manager and other departments.
• Be a team player
• Ride for the “Brand”

 Training

• You are required to have current first aid and CPR Red Cross certification prior to arriving at the ranch. This is at your expense.
• There is a 3 day training that you are required to be in attendance. The training in the beginning of May.  You will be paid for these days.

Overall Responsibilities:

In the role of Guest Relations, your overarching responsibility is to ensure that the ranch’s image and reputation is maintained as a high quality, professional, guest focused facility as seen through the eyes of the guests, the town of Whitefish, Flathead Valley, nationally and internationally.  This is to be accomplished by providing focused, consistent, and high quality customer service internally and externally in a professional manner at all times.

 General Responsibilities:

Working closely with the General Manager and Managing Partner, the Guest Relations person is responsible for the day to day management, organization and happiness of all Bar W Guests. All employees must adhere to the Operations Document. Each staff member is a “Safety Manager” consistently operating and acting with safety as the first priority.

Being a responsible, dedicated role model to the guests and staff; providing organized, punctual and intentional leadership, creativity, direction and supervision during activities, trips and around the ranch and in the Lodge; taking ownership for your personal attitude, behavior and knowledge building; working with other staff members to provide a quality experience for all guests; and adjusting one’s personal habits to the philosophy, policies and ideals of the ranch including a comprehensive understanding of and respect for our time-off/alcohol policies and procedures.

 Guest Relations Duties are but not limited to:

• Demonstrate a full commitment to providing the best possible experience for guests.
• Take Photos during guest activities
• Create memory DVD for guests
• Arrange off ranch activities (i.e. whitewater rafting, rock climbing, zip lining, fishing charters, GNP tours, etc)
• Act as guest concierge (i.e. arrange shuttle to town, hotels, rental cars, etc.)
• Facilitate Guests special requests
• Ensure Quality of guests experience
• Portraying a good example of team work and leadership to the guests and other employees
• Be a team player
• Ride for the “Brand”

 Specific Tasks:

• Create and mail guests DVD’s
• Arrange (& drive) Whitewater Rafting & Rock climbing
• Arrange (& drive) guest’s to town upon request
• Arrange guest’s rides to rodeo and arrange staff drivers.

 Training

• You are required to have current first aid and CPR Red Cross certification prior to arriving at the ranch. This is at your expense.
• There is a 3 day training in the month of May that you will be required to attend.

Overall Responsibilities

In the role of Marketing and Sales, the first responsibility is to ensure that ranch’s image and reputation is established and maintained as an informal, high quality, professional, customer focused facility as seen through the eyes of the guests, the town of Whitefish, Flathead County and nationally.  This is to be accomplished through providing focused, consistent, and high quality customer service and outreach in a professional stature at all times.

Responsibilities include but are not limited to the administration, organization, and coordination of all office systems and databases as they relate to marketing and sales, working with the Ranch Manager on organizational activities and specialized events, communicating with and booking guests and coordinating their activities with local area outfitters and businesses, working with the marketing, ensuring complete customer satisfaction and assist in projects and assignments that will foster continued growth of all ranch endeavors.

The Bar W uses a team approach to everything that we do.  The sales and reservations position is part of this team.  That means helping with all of the office administrative tasks as well as being at all dinners and helping with clean up after meals in the kitchen or play meadow, doing housekeeping if necessary, running errands, attending local events, taking guests to local events, etc.

Responsibilities Include:

1. Work to establish the ranch as a preferred destination in Whitefish, the Flathead Valley, Montana, the United States and internationally
2. Ensure complete customer satisfaction
3. Fine tune all office systems – filing, computer, organizational flow, phones, supplies and databases
4. Establish solid relationships with area outfitters and businesses
5. Book guests and coordinating schedules
6. Coordinate with marketing to ensure the web-site is up to date and accurate

Sales

• Responding to inquiries and following up and through
• Mailing packages to the potential guests
• Booking quests
• Booking events – corporate, weekend, weddings, dinners, etc.
• Talking with guests to find out how their experience is going
• Develop a list of other facilities to refer guests we could not help (commission based)

Record Keeping and Tracking

• Record all inquiries as to their origin, status, response, and follow up date
• Populate spread sheet on weekly inquiries
• Populate spreadsheet on inquiries we are unable to assist – due to being booked

Office Systems

• Record tips and disperse each week
• File all receipts and fax to bookkeeper
• Make copies of all liability release forms
• File all liability release forms
• Taking pictures of guests when they arrive and put into ResStream

Chamber of Commerce /  Convention Bureaus / State Tourism (assisting with)

• Work with chamber’s of commerce to maximize Bar W exposure
• Work with convention and visitors bureaus to maximize Bar W participation
• Work with Montana Tourism and all affiliates to increase exposure and maximize participation
• Identify opportunities for Bar W personal to attend and participate
• Update all on the events going on at the Bar W
• Utilize their newsletter as a way of getting the message out

Responsibilities

In the role of Office Coordinator/Manager, the first responsibility is to ensure that the ranch’s image and reputation is maintained as a high quality, professional, customer focused facility as seen through the eyes of the guests, the town of Whitefish, Flathead Valley, nationally and internationally.  This is to be accomplished by providing focused, consistent, and high-quality customer service internally and externally in a professional manner at all times.

Overall and consistent with all management personnel policies and responsibilities, your role blends several functions and interactions with multiple departments within the Bar W.  While the office environment has many tasks and responsibilities that are indigenous to its own operating area, it must also interface with the different departments to ensure that the overall operations of the administration of the Bar W continue to run smoothly and efficiently.

Responsibilities include but are not limited to the administration, organization, and coordination of all office systems entailing: office supplies, internal computer equipment, telephone services, internet connections, voice mail, and e-mail; working with the Managing Partner and General Manager on organizational activities and specialized assignments; working with the accounting department on reporting; assisting Managing Partner General Manager on issues regarding the recruitment and introduction of new employees, record keeping, and insurances; coordinating office related activities such as staff meetings and management meetings, working within a team environment to determine the essential strategies for the ranch; and to assist in projects and assignments that will foster continued growth of all our endeavors..

Specific Short-Term Responsibilities Include:

1. Learn Bar W services & guest package offerings
2. Meet with all office personnel and learn specific responsibilities
3. Learn the different office systems and begin coordination of vendors and installations
4. Complete the required reading of ranch information
5. Work with the Managing Partner and General Manager to organize office and filing systems and special assignments
6. Assist with the office related organization
7. Attend staff meetings, record and distribute minutes and records
8. Answer phones
9. Other duties as assigned

Long Term Responsibilities Include:

Specific Long Term Responsibilities Include:

1. Continue working with the Managing Partner and General Manager on organizational and special assignments
2. Overseeing the efforts of purchasing office supplies, equipment, and services
3. Overseeing the coordination of office equipment, software, and equipment vendors
4. Overseeing the organization and facilitation of office filing systems and libraries
5. Working with General Manager to recruit and welcome new employees and set up records and paperwork.
6. Working with accounting on recording and filing of receipts, invoices, checks, accounts receivable and accounts payable
7. Working with Department Managers to assist with staffing peak periods of work with temporary help
8. Overseeing the coordination of office and department communications
9. UPS, Fed-ex, US Postal Service, coordination, and distribution
10. Facilitation of vehicle registration and record keeping.
11. Oversee the facilitation of keeping important documentation off-site
12. Payroll
13. Processing employee tips

In the role of Housekeeper/Lodge Staff, your overarching responsibility is to ensure that the ranch’s image and reputation is maintained as a high quality, professional, guest focused facility as seen through the eyes of the guests, the town of Whitefish, Flathead Valley, nationally and internationally. This is to be accomplished by providing focused, consistent, and high-quality customer service internally and externally in a professional manner at all times.

General Responsibilities

Under the direction of the Head Housekeeper, the Housekeeping/Lodge Staff is responsible for the day to day care, organization, and cleanliness of the lodge, guest rooms, common areas and kitchen, bathrooms, glamping tents and bath houses, offices and outdoor areas. All employees must adhere to the Operations Document. Each staff member is a “Safety Manager” consistently operating and acting with safety as the first-priority.

Being a responsible, dedicated role model to the guests and staff; providing organized, punctual and intentional leadership, creativity, direction and supervision during activities, trips and around the ranch and in the Lodge; taking ownership for your personal attitude, behavior and knowledge building; working with other staff members to provide a quality experience for all guests; and adjusting one’s personal habits to the philosophy, policies and ideals of the ranch including a comprehensive understanding of and respect for our time-off/alcohol policies and procedures.

Housekeeper Duties are but not limited to:

• Demonstrate a full commitment to providing the best possible experience for guests
• Duties to include making beds, replenishing linens, cleaning rooms, bathrooms and hallways, vacuuming, doing dishes, light gardening as well as kitchen support and dishes.
• Will assist at mealtimes. Work with the head cook to make sure all kitchen and food storage areas are kept clean and organized at all times.
• On a daily basis ensure that all guest rooms, cabin, common areas and office are clean and have the proper linens and supplies.
• Responsible for overall cleanliness
• Remove trash located in the collection areas
• Water flower pots and weed gardens around lodge, tents and cabin
• Portraying a good example of team work to the guests and other employees
• Be a team player
• Ride for the “Brand”
• Other duties as assigned

Training

• You are required to have current first aid and CPR Red Cross certification. This is at your expense.
• There is a 3 day training in the month of May that you are required to be at.